Operations Assistant

We're a growing digital presence agency helping service-based businesses improve their online presence through professionally crafted websites designed to increase bookings, improve customer trust, and generate more leads.

We're looking for a detail-oriented Operations Assistant to help organize and pre-qualify leads inside our CRM for our sales team. This role is focused on reviewing business leads, checking their websites/social presence, and adding clear notes and qualification details so our sales setters and closers can work more efficiently.

• Review business leads inside our CRM
• Visit company websites and identify if the business is a good fit for our services
• Add detailed notes for the sales team
• Mark missing information such as: no website, outdated website, broken website, poor branding, no clear CTA/contact form, no Google reviews, weak mobile experience
• Organize and update CRM records accurately and quickly
• Maintain consistency and attention to detail across all leads

• Strong attention to detail
• Comfortable reviewing websites quickly and efficiently
• Experience with data entry and CRM systems
• Strong written English
• Ability to work independently and stay organized
• Reliable internet connection and computer
• Ability to process large amounts of leads consistently

• Previous VA or operations assistant experience
• Experience working with agencies or sales teams
• Familiarity with HubSpot, GoHighLevel, Airtable, or similar CRMs
• Basic understanding of what makes a good business website