By proceeding with the purchase of packages and add-ons, the client acknowledges and agrees to these extended payment terms and conditions.
1. Payment Processing Work on the selected packages will commence only after the payment has been successfully cleared and charged to the client's credit card.
2. Failed Payments In the event of a failed payment that has passed the due date as indicated on the invoice, the client hereby recognizes and agrees that all completed work shall continue to be vested with the commercial rights of JumpWave until all outstanding payments have been settled. If balances are outstanding, the commercial rights of any assets completed in the purchased package or add-on will remain with JumpWave. Once a balance is cleared, commercial and exclusive rights will be transferred to the artist. The client assumes responsibility for the accuracy and currency of their payment information. Provision of services shall be suspended until all outstanding balances are satisfactorily resolved. Any unpaid amounts shall be deemed an outstanding balance and may be escalated to collections proceedings. Any outstanding balance may be subject to collections, which you agree may be sent to an external collections agency. Failed payments will be reattempted to ensure prompt resolution and continuation of services.
3. Applicable Fees The client agrees to pay all applicable fees, encompassing package and add-on costs, service charges, and other relevant charges associated with the services provided.
4. Add-On Services JumpWave offers various add-on services that may be purchased alongside packages. These services are subject to additional fees, and details of each add-on will be provided upon selection. Clients should ensure that they review all associated costs before finalizing their purchase.
5. Payment Due Dates All payments, including monthly services, must be made by the specified due date on the invoice. Failure to make payments by the due date may result in late payment charges and potential suspension of services.
6. Refunds Refunds will not be provided once a package is purchased, unless JumpWave is unable to complete the service. Once the client has completed any required forms for their project in our artist portal, the work will be deemed initiated. Requests for refunds after this point will not be considered. Users are responsible for canceling their subscription within the 7-day free trial period if they do not wish to be charged. If the subscription is not canceled by the end of the trial, the first monthly payment will be automatically billed to the payment method on file.
7. Payment Plans Payment plans are available on select services and will consist of two interest-free payments. The first payment of 50% is due on the day of purchase, and the remaining 50% will be automatically billed in 2 weeks. Payment plans cannot be frozen once initiated.
8. Cancellation of Services Cancellations can be made through the billing portal. Subscriptions will be canceled at the end of the current billing period. Yearly paid subscriptions cannot be canceled until the full subscription term has been completed.
9. Billing Information The client is responsible for maintaining accurate billing information on file, and any changes to billing details should be promptly communicated to JumpWave.
10. Termination of Services JumpWave reserves the right to suspend or terminate services if payments are not received in accordance with the agreed-upon terms. In the case of repeated failed payments, JumpWave may terminate services with immediate effect.
11. Payment Disputes Disputes regarding payments, such as chargebacks or client disputes, shall be resolved based on the violation of terms and conditions outlined in this agreement.
12. Dispute Resolution In the event of any disputes regarding payments or charges, both parties agree to resolve the matter in good faith through negotiation. If disputes persist, mediation or arbitration may be pursued according to the laws and regulations of Ontario, Canada.
Any inquiries related to these terms should be directed to our Billling Team via email at billing@jumpwavegroup.com.
By proceeding with the purchase of packages and add-ons, the client acknowledges and agrees to these extended payment terms and conditions.
1. Payment Processing
Work on the selected packages will commence only after the payment has been successfully cleared and charged to the client's credit card.
2. Failed Payments
In the event of a failed payment that has passed the due date as indicated on the invoice, the client hereby recognizes and agrees that all completed work shall continue to be vested with the commercial rights of JumpWave Group until all outstanding payments have been settled. If balances are outstanding, the commercial rights of any assets completed in the purchased package or add-on will remain with JumpWave Group. Once a balance is cleared, commercial and exclusive rights will be transferred to the artist.
The client assumes responsibility for the accuracy and currency of their payment information. Provision of services shall be suspended until all outstanding balances are satisfactorily resolved, and any unpaid amounts shall be deemed an outstanding balance, potentially subject to escalation to collections proceedings. Any outstanding balance may be subject to collections which you agree that in the event of an overdue balance case, it will be sent to an external collections agency
3. Applicable Fees
The client agrees to pay all applicable fees, encompassing package and add-on costs, service charges, and other relevant charges associated with the services provided.
4. Fan Custom Merch and Revenue Share
For the "Fan Custom Merch" service, the client is accountable for covering any fees linked to the required software for setup. Additionally, the client will bear the costs of shipping for custom merchandise. JumpWave Group will charge a 20% revenue share on all online generated sales, calculated based on the gross sale amount. A charge for product manufacturing, specifically the unit cost associated with merchandise, will be imposed once the total manufacturing cost exceeds $110 USD. These fees will be reflected on monthly recurring billing statements.
5. Payment Due Dates
All payments, including monthly services, must be made by the specified due date on the invoice. Failure to make payments by the due date may result in late payment charges and potential suspension of services.
6. Refunds
Refunds will not be considered once work has commenced after the client gains access to our artist portal. Access to the artist portal signifies the initiation of work, and any request for a refund thereafter will not be entertained.
7. Payment Plans
Payment plans are available and will consist of 50% of the package or add-on value paid upfront, followed by 5 bi-weekly payments over a schedule of 2.5 months. Payment plans cannot be frozen once initiated.
8. Cancellation of Services
Cancellation of services or add-ons requires written notice provided at least 30 days in advance. The notice period shall commence upon receipt of the written notice. In the event of cancellations, a final deduction will be billed, considering the services or add-ons purchased and the client's billing cycle. The client agrees to promptly settle any outstanding balances related to the final deduction upon receipt of the final invoice.
9. Billing Information
The client is responsible for maintaining accurate billing information on file, and any changes to billing details should be promptly communicated to JumpWave Group.
9. Termination of Services
JumpWave Group reserves the right to suspend or terminate services if payments are not received in accordance with the agreed-upon terms. In the case of repeated failed payments, JumpWave Group may terminate services with immediate effect.
10. Payment Disputes
Disputes regarding payments, such as chargebacks or client disputes, shall be resolved based on the violation of terms and conditions outlined in this agreement.
11. Dispute Resolution
In the event of any disputes regarding payments or charges, both parties agree to resolve the matter in good faith through negotiation. If disputes persist, mediation or arbitration may be pursued according to the laws and regulations of Ontario, Canada.
Any inquiries related to these terms should be directed to our Client Accounts Team via email at billing@jumpwavegroup.com
By proceeding with the purchase of packages and add-ons, the client acknowledges and agrees to these extended payment terms and conditions.
1. Payment Processing Work on the selected packages will commence only after the payment has been successfully cleared and charged to the client's credit card.
2. Failed Payments In the event of a failed payment that has passed the due date as indicated on the invoice, the client hereby recognizes and agrees that all completed work shall continue to be vested with the commercial rights of JumpWave until all outstanding payments have been settled. If balances are outstanding, the commercial rights of any assets completed in the purchased package or add-on will remain with JumpWave. Once a balance is cleared, commercial and exclusive rights will be transferred to the artist. The client assumes responsibility for the accuracy and currency of their payment information. Provision of services shall be suspended until all outstanding balances are satisfactorily resolved. Any unpaid amounts shall be deemed an outstanding balance and may be escalated to collections proceedings. Any outstanding balance may be subject to collections, which you agree may be sent to an external collections agency. Failed payments will be reattempted to ensure prompt resolution and continuation of services.
3. Applicable Fees The client agrees to pay all applicable fees, encompassing package and add-on costs, service charges, and other relevant charges associated with the services provided.
4. Add-On Services JumpWave offers various add-on services that may be purchased alongside packages. These services are subject to additional fees, and details of each add-on will be provided upon selection. Clients should ensure that they review all associated costs before finalizing their purchase.
5. Payment Due Dates All payments, including monthly services, must be made by the specified due date on the invoice. Failure to make payments by the due date may result in late payment charges and potential suspension of services.
6. Refunds Refunds will not be provided once a package is purchased, unless JumpWave is unable to complete the service. Once the client has completed any required forms for their project in our artist portal, the work will be deemed initiated. Requests for refunds after this point will not be considered. Users are responsible for canceling their subscription within the 7-day free trial period if they do not wish to be charged. If the subscription is not canceled by the end of the trial, the first monthly payment will be automatically billed to the payment method on file.
7. Payment Plans Payment plans are available on select services and will consist of two interest-free payments. The first payment of 50% is due on the day of purchase, and the remaining 50% will be automatically billed in 2 weeks. Payment plans cannot be frozen once initiated.
8. Cancellation of Services Cancellations can be made through the billing portal. Subscriptions will be canceled at the end of the current billing period.
9. Billing Information The client is responsible for maintaining accurate billing information on file, and any changes to billing details should be promptly communicated to JumpWave.
10. Termination of Services JumpWave reserves the right to suspend or terminate services if payments are not received in accordance with the agreed-upon terms. In the case of repeated failed payments, JumpWave may terminate services with immediate effect.
11. Payment Disputes Disputes regarding payments, such as chargebacks or client disputes, shall be resolved based on the violation of terms and conditions outlined in this agreement.
12. Dispute Resolution In the event of any disputes regarding payments or charges, both parties agree to resolve the matter in good faith through negotiation. If disputes persist, mediation or arbitration may be pursued according to the laws and regulations of Ontario, Canada.
Any inquiries related to these terms should be directed to our Billling Team via email at billing@jumpwavegroup.com.
